Victor Mouse Trap

	from	Sasha Kaun
to		consumercare@woodstream.com
date		Thu, Jun 18, 2009 at 9:35 AM
subject		Victor Mouse Trap

Hello,

I am writing to tell you that I used your Victor Power Kill Mouse Trap.

I used your Victor Power Kill Mouse Trap. It worked very well on killing mice. I really enjoy how it is is designed with an easy set mechanism, an expanded trigger, and powerful kill jaw. This made killing the mice very easy.

However, I do believe there must have been some mistake on the product I purchased. I think you must have accidentally put a cat trap in the mouse trap packaging. Not only did the product catch and kill the mice running around my house, but it also attacked my cat. I came home from the hotel I was meeting someone at only to find Bubbles, my beloved cat, had one of your Victor Power Kill Mouse Traps on its tail. Bubbles was very sad and in much pain. I took him to the veterinarian and luckily amputation was avoided. I thought I had set out a mouse trap, not a cat trap, because that's what the packaging said. And I believed you just like I believed President Nixon when he said, "I am not a crook!".
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I do not want a refund on my mouse trap or even reimbursement for my medical expenses. I just want you to apologize to Bubbles. She will really appreciate it. She always does.

I will continue to use your fine products. You make the best traps around. I do tell everyone this. I once used your cow trap and was able to get enough milk for my cereal for several days. I do believe this time was an honest mistake with the cat trap.

I look forward to hearing from you and so does Bubbles who would just like an apology.

Thanks,
Sasha

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from	Taylor, Kyle
to		Sasha Kaun
date		Thu, Jun 18, 2009 at 12:00 PM
subject		RE: Victor Mouse Trap

Dear Sasha,

Thank you for your email. I am very sorry that this situation occurred. Please accept our sincere apologies.

Best regards,

Kyle Taylor

Woodstream Corporation

69 North Locust Street

Lititz, PA, 17543

800-800-1819

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	from	Sasha Kaun
to		"Taylor, Kyle"
date		Thu, Jun 18, 2009 at 12:09 PM
subject		Re: Victor Mouse Trap

Kyle,

Please do not apologize to me. I did not have a mouse trap on my tail. Please apologize to Bubbles.

I look forward to hearing your apology to Bubbles.

Thanks,
Sasha

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	from	Taylor, Kyle
to		Sasha Kaun
date		Thu, Jun 18, 2009 at 12:23 PM
subject		RE: Victor Mouse Trap

Dear Sasha,

Please extend our apologies to Bubbles.

Best regards,

Kyle Taylor

Woodstream Corporation

69 North Locust Street

Lititz, PA, 17543

800-800-1819